What's the return policy?

We accept returns and exchanges within 30 days of the purchase date. Items must be in the same condition as when they were received. For domestic (USA) returns, we can provide you with a prepaid return label. Once we process your return at our warehouse, we will refund you the full amount of the purchase less the cost of shipping. For international returns, customers must pay the return shipping cost up front. Please bear in mind that it usually takes about 5 business days from the time we receive the goods for the funds to process. 

--Merchandise must be returned within 30 days of original purchase date.

--Merchandise must not be used, altered, or washed.

If you would like to process a return or exchange, please contact us at hello@swoveralls.com

How's the sizing work?

Short answer: You can check out our size guide and quiz here. 

Longer answer: Swoveralls are gender neutral. Although they are often used interchangeably, Unisex sizing usually means a standard, often boxy design based on men’s measurements meant to fit everyone, while gender-neutral refers to clothing designed to fit diverse body types and identities, often focusing on androgynous silhouettes.

Knowing this, we have designed Swoveralls with the idea of being a casual, relaxed-fit, yet thoughtfully constructed onesie that most folks find incredibly comfy and natural to wear. 

How should I care for Swoveralls in the wash?

We recommend following the below steps:

• Turn the Swoveralls inside out before washing to prevent pilling.
• Use mild detergent. Regular detergent can also be used, however it is harsher on fabrics over time.
• Avoid the use of bleach, and hydrogen peroxide; these may cause rusting.
• Hand washing, or setting the machine washer to the cold, or delicate/regular wash cycle is best.
• Tumble dry on low or no heat (hang dry also works!).

Take care of your Swovies and your Swovies will take care of you!

 

What countries do you ship Swoveralls to?

We currently ship to the US and Canada.

Will I have to pay for international shipping?

There is a flat rate for international shipments. At this time we do not cover duties taxes, and other fees that may be involved with international shipments. 

When will there be more colors & sizes?

Colors - New designs typically drop every month, so be on the look out. We continue to use the collective feedback from our incredible comfy fam to offer limited edition and seasonal designs.

Sizes -We've just updated our Kids fit, and added more inclusive sizing. We currently offer Kids (size 4-10) and Adult (size XXS-4XL).

Don't see your size offered now? Let us know by contacting us at support@thegreatfantastic.co

How long will limited edition Swoveralls be available?

Limited edition Swoveralls are made in limited quantities and in most cases will not be restocked. Be sure to stay up to date by entering your email at the bottom of this page to know first when limited edition Swoveralls are released.

Do you offer customization and/or bulk orders?

Yes! We are happy to chat about custom embroidery or screen printing bulk orders on a case by case basis.  Discounts will be determined based on size of order, and complexity of customization request (if any).  

Contact us at hello@swoveralls.com to find out more if interested!